Ramerish Holiday Cottages – Privacy Policy

This privacy notice explains how we, Ramerish Holiday Cottages, intend to collect and use information about you. If you are asked to provide us with information, it will only be used in the ways described in this privacy policy. This is the latest version of our policy which is updated from time to time. This policy is dated March 2022.

If you have any questions relating to this policy; please email ramerishlets@gmail.com or write to:

Jennifer Wilson, Ramerish Holiday Cottages, Lochenbreck, Laurieston, Castle Douglas, DG7 2PY

Who we are

Ramerish Holiday Cottages, Lochenbreck, Laurieston, Castle Douglas, DG7 2PY (we, us or our)

Under data protection law we are the ‘data controller’ of the personal information that we collect about you and as a data controller we have certain legal responsibilities concerning how we collect, use and share your personal information. We must inform you of this.

The information we collect

We gather and use certain information about individuals in order to provide products and services, to enable certain functions on our website, and to manage customer accounts. We also collect information to better understand how visitors to our website use the website and to present timely, relevant information to you. The types of personal information we collect from you include:

How we use your personal information

We may use your personal information in the following ways:

NB – Where required by law, we will ask for your consent at the time we collect your data to conduct any of types of marketing described in the above. You are able to unsubscribe or opt-out of further communication at any time. If at any time you do not want us to contact you for marketing purposes, you can let us know by contacting us using the details in the ‘Contact us’ section of this privacy policy.

We use a data processor – [Scottish Cottages] – as our booking agent. Scottish Cottages are responsible for processing personal data on behalf of Ramerish Holiday Cottages. Scottish Cottages do not have ownership of personal data or decide how or why the data is used; they merely act on behalf of Ramerish Holiday Cottages. All data and customer data is encrypted and transmitted securely. Scottish Cottages may contact you after you make a booking with us inviting you to leave a review of our booking system.

Website cookies and how we use them

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

We use cookies to:

Cookies do not provide us with access to your computer or any other information about you, other than that which you choose to share with us.

Controlling website cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browsers to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Links from our website

Our website may contain links to other websites. Please note that we have no control of websites outside the ramerish.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies in full.

How long will we keep your personal information?

Where you have expressed an interest in our products or services or where we have collected your contact details for us to provide you with information about our services, we will keep your information for 3 years, or until you ask us to stop sending you such information.

Where you have purchased a product or service from us, we will keep your personal information for so long as we are providing you with a service, plus for 5 years, to deal with any queries, complaints, or legal claims you may have.

Controlling information about you

When you complete a form or provide us with your information on our website, you will see one or more tick boxes allowing you to opt-in to receive news, offers, marketing and information communications from us by email, telephone, text message and post.

If you have agreed that we can use your information for these purposes, you can change your mind easily, via one of these methods:

Send an email to – ramerishlets@gmail.com

Write to us at – Jennifer Wilson, Ramerish Holiday Cottages, Lochenbreck, Laurieston, Castle Douglas, DG7 2PY

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 2018.


We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strand physical and electronical security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 2018.

Your rights in relation to your personal information

If you have any questions in relation to our use of your personal information, you should first contact us using the details in the ‘Contact us’ section of this privacy policy.

Under certain conditions, you may have the right to request us to:

Contact us

If you have any questions, or would like to find out more about this privacy policy you can write to us at:

Wilson, Ramerish Holiday Cottages, Lochenbreck, Laurieston, Castle Douglas, DG7 2PY

You also have the right to complain to the Information Commissioner’s Office, you can find out how to report a concern via their website – www.ico.org.uk

This policy has been approved and authorised by:

Name: Jennifer Wilson

Position: Proprietor

Date: March 2022